Order Value

Above prices include VAT

For non-uk mainland destinations the price is calculated automatically when you choose your location after clicking 'Checkout Now'.

• We recommend you do not book trades people until you have received and checked your order.
  
• Due to weight and value most orders will require a signature.
  
• Apart from small sample orders (that are sent via the Royal Mail), we do not offer Saturday deliveries.
  
• Estimates below are for Mainland UK. For other destinations please contact us first , or see pricing calculated at the checkout.
  
• Ordering Online is always the fastest way as your order goes straight to our warehouse.
  
• Orders are shipped via Royal Mail, City Link, ANC and Parcel Force depending on size and weight.

For those in a serious rush, but not on a tight budget? (£29.95)
Premium Shipping means we will do everything to get your items to you fast as possible, even when it costs us significantly more to deliver. For example, if items are out of stock we will pay to have the items sent overnight to us from our suppliers then send them on overnight service to you. If regular orders are running a little late during an extremely busy period, we will always give priority to Premium Delivery orders. You've paid for it, so well do the extra leg work!

Please note orders received after 11.30am will be processed immediately (subject to availability), however the 48 hour period will apply from the following working day.

This is NOT a guaranteed service, we can only promise to do our very best to get it to you within this timeframe.

No weekend deliveries.

We recommend you do not book trades people until you have received and examined your order.

Click here to read our full terms and conditions of sale

Large Orders
The most you will pay for delivery (mainland UK) is £4.95. If you spend over £35 we'll pay the postage!

Packaging
All items are very well packaged. We do where possible recycle all our packaging so please expect a mix of materials in your consignment. In the unlikely event that your package looks damaged please check the contents before signing. If they are damaged please refuse delivery or sign as 'damaged'.

Accepting your Goods
Most orders will be sent using a signed-for service. If you are out when a delivery attempt is made you will be left a card with instructions. Royal Mail will often leave the package at your local post office for collection.

Out-of-Stock Items
In the unlikely event that you chosen product is out of stock you will be notified immediately by email or telephone. You may then cancel your order for a full refund or place you chosen product on back-order for delivery in the future.

Timing
We will make every effort to deliver orders within the delivery option requested at the time the order was placed. However we cannot guarantee this and we will not accept responsibility if your order is delivered outside this time. We recommend you only arrange for trades-people to carry out work on your behalf after your order has actually been delivered from us.

Returning Samples and Unwanted Goods
Please enter your details in our returns request form to authorise your return and automatically generate an address label and returns slip.

If you need to return any unwanted items we recommend Royal Mail 1st Class signed for (if under 2kg).

If we have already agreed to pay your return postage you must ask for a collection here stating the reason for your return. We will then contact your promptly with instructions via email or telephone.

If you have any questions not covered above please contact us.
For Full Terms and Conditions Click Here