|
Online transaction security
You will notice that during the checkout stage of our website where you are prompted for your address and card details the connection we establish is secure and encrypted. We use a Comodo Certificate to ensure secure data transfer.
Your details are safe
We do not store your card details in any format. Your information is sent only once from our secure checkout page direct to the SagePay payment server. SagePay then negotiates the transaction with your bank/card issuer and we get a YES/NO confirmation on your payment.
A PCI compliant website
Provide Online Ltd complies with all the PCI requirement for data safety.Protx negotiates the transaction with your bank and transmits to our system the status of the transaction, e.g. successful or declined.
|
More About Us
Head Office & Showroom:
Trade Handles
Unit 11 Shepherds Business Park
Norwich Road
Lenwade
NR9 5SH
|
 |
 |
|
How can I be sure the transaction is 100% safe?
Look for the padlock in your browser address bar or at the bottom of the page on the status bar. The padlock confirms that the connection is encrypted using SSL technology. Put simply, SSL is the most advanced form of encryption and ensures that the information you are entering cannot be intercepted on-route to the payment system. If you click on the padlock icon you will see that the identity of our website is confirmed.
UK V.A.T. Registration Number: 878 5422 79
Retail & Support Telephone: 0208 123 1911
Fax: 0871 5227 437
Web: www.TradeHandles.com
Email: support@tradehandles.com
Our product range
Our aim is to provide interior professionals and home improver's with the largest online selection of handles and ironmongery in Europe. All our products are tested for design originality, production quality and price-checked before we list them.
Why you should buy from us
If you are looking for handles, you will find the largest single source in Europe here on this website coupled with an advanced searching and despatch system, sample service and excellent after sales support.
Our pledge to you the customer
We are completely dedicated to total customer satisfaction with a large proportion of our new customers coming via recommendations. We understand we have to provide an exceptional level of service and support for our products, to maintain and develop our customer base. We are committed to adding value to Trade Handles' products through good use of technology, great customer service and old fashioned values. When you buy from us you get a great product and an even better service.
How You Can Contact Us
If you have any questions regarding our service, or suggestions for improving it or our products you can call the Customer Services department on 0208 123 1911 during normal office hours (GMT), or visit our contact page here.
Why Are We So Much Cheaper Than Local Showrooms?
Because we're direct on the net, our overheads are lower and systems more capable of processing orders at speed. This means we can offer a large range of products at the lowest web-only prices. We only operate one small showroom and do not employ field sales reps. These savings are passed to you the customer.
Associations, Affiliations & Partnerships:
The Provide Online Ltd corporate Website can be found at: www.provide.co.uk and is the portal responsible for the design and management of Trade Handles. Any questions relating to this website are best directed to provide.co.uk
 |
Authorised Development Partner For Actinic Ecommerce Solutions.
|
|
Authorised Partner for Protx Secure Payment Systems
|
 |
We are a registered UK company. You can look us up at Companies House. Company Number: 3699751. Date of Incorporation: 22/01/1999
|
We are also affiliated with a number of organisations including:
The Chamber of Commerce & Nominet UK
We welcome any questions, comments or ideas you may have, so please contact us.
|
